I understand that with all electronic products these days, some just don't work out. But I have consistent issues with this product, and all of my other products by the same company. All of my controllers (both purchased and warranty replaced) have all broken down due to hardware or firmware issues well within their 2 year warranty period, in as little as 2 months.This is the latest email I received for THIS defective product:"If the future product you receive is defective, please process a return claim to the retailer immediately.There is no known issue for a defective batch of controllers. PowerA product is free from defects in both material and workmanship. Also, PowerA products are tested to withstand normal wear and tear.Also, please be advised that the warranty we offer is not for unlimited replacement within two years. "You'll see below that I did originally reach out to the retailer as they requested (who reached out to PowerA) and that the defects I describe I below cannot be due to user error. They may not offer unlimited replacement, but I want to make it clear for future buyers that my original purchases have broken down well within the warranty time frame, and now I'm writing this review because their warranty replacement is also failing.Product 1: PowerA Enhanced Wired Controller for Xbox Series X|S - MistTimeline:02-01-2022 - Purchase Date02-25-2022 - First Use (ER release date :) )~04 —2022 - (R) Analog Stick Drift~06 —2022 - (R) Analog Stick Drift is so bad, the camera will spin continuously in one direction while in a neutral position. Contacted Amazon Customer Service, who forwarded my case to PowerA.06-13-2022 - PowerA emailed me to say that they were processing my warranty, and sending a replacement.03-21-2023 - Contacted PowerA with the following issue: "Pressing the left analog stick (L3 button) audibly clicks, but the L3 function won’t persist when I keep it pressed. Instead of being held, the games will treat it as though I just tapped L3."03-27-2023 - PowerA provided recalibration instructions. This worked.10-19-2023 - Contacted PowerA with the following issue: "Pushing the right analog stick upwards causes the game to behave as though I’ve pressed the L2 button. If I reset the controller or unplug/replug, the issue disappears, but the behavior repeats after a few minutes of playing more. If I go through the steps of recalibrating the controller by holding the Nexus, Menu, and View buttons simultaneously (then rotating analogs and pressing triggers) before reconnecting it, the issue still disappears but returns after minutes."10-19-2023 - PowerA recommended downloading an app to update the firmware and to calibrate the controller. This worked, but after minutes play, the problem would return. The app actually shows how pressing the analog stick causes the L2 to press. (see picture)10-24-2023 - PowerA offers replacement. I sent them the requested information.10-25-2023 - PowerA responds with the following: "Based on our system we already fulfilled your warranty by sending a replacement for your controller and when it comes to our policy, we are only allowed to process one warranty replacement only. However, we will give you a one time courtesy and process another replacement but it doesn't mean that your warranty will restart. This is the last replacement that we can process to you."I asked them how this could be the case if the controllers are faulty, and they responded with the message I posted up earlier. I started writing this review at this time, and I stopped playing several video games that used the L2 button.12-03-2023 - Started using their second replacement (bought MW3).02-25-2024 - The Left analogstick (L3) no longer clicks.2 years. 3 faulty controllers. PowerA's response is that they are free from defects. And I should speak to the seller.I won't/can't buy PowerA products for any of my consoles anymore with this sort of quality and customer support. This story is specific to this product. But I have other timelines for my other purchases too that I'll add to those pages.