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LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 - 32-Bit Hi-Fi DAC, Meridian Audio, Black

4.1 4.1 out of 5 stars 4,678 ratings

$114.95 with 12 percent savings
List Price: $129.99

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HBS-XL7
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Purchase options and add-ons

Brand LG
Model Name HBS-XL7
Color Black
Form Factor In Ear
Connectivity Technology Wi-Fi, Bluetooth 5.0

About this item

  • Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ear.Specific uses for product : Personal
  • Bluetooth wireless headset delivers professional-quality audio and unbeatable convenience with a flexible design. Wear this premium headset everywhere and use built-in AI to aid and elevate your workday productivity
  • Get quality sound that lasts for hours—32-Bit hi-fi DAC upscale audio files to a higher resolution without compromising battery endurance.* Meridian Audio provides an enhanced listening experience in almost any environment
  • Multi-layer construction produces greater clarity in both high and low ranges for accurate treble, and rich, deep bass for balanced sound. Dual microphones pick up your voice for hands-free conversations, even in noisy environments
  • Large built-in battery gives you up to 10 hours of playtime on a single charge and charges quickly—get up to three hours of use from a short 10-minute charge
  • Neckband design reduces fatigue associated with wearing conventional headsets for many hours, ensuring that you won't miss important calls while working from home or on the go. It's also flexible for neatly storing in a bag or pocket

Buy this product as Renewed and save $21.96 off the current New price.

LG TONE Flex HBS-XL7 Bluetooth Wireless Stereo Headset - Black (Renewed) $92.99 & FREE Shipping. Details
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From the brand


From the manufacturer

LG Tone Flex

Comfort and Productivity All-day Long

Comfort and Productivity All-day Long

The comfortable neckband design reduces fatigue typically caused by wearing of headsets over many hours. With its always wearing style of use, you will not miss calls while it provides ultimate usability for when you are working from home.

Easy Access to the Google Assistant

Easy Access to the Google Assistant

The Google Assistant helps you stay connected, make calls, get information, and manage your workday—all without glancing at your phone.

HBS-XL7

HBS-XL7

HBS-SL5

HBS-SL5

HBS-SL6S

HBS-SL6S

HBS-830

HBS-830

Customer Reviews
4.1 out of 5 stars
4,678
4.3 out of 5 stars
9,199
4.2 out of 5 stars
1,103
4.3 out of 5 stars
5,632
Price
$114.95 $79.25
Form Factor
Neckband Neckband Neckband Neckband
Retractable Earbuds
Talk/ Play / Standby Time
8 Hours / 10 Hours / 18 Days 8 Hours / 8 Hours / 18 Days 8 Hours / 8 Hours / 18 Days 13 Hours / 15 Hours /15 Days
Fast Charging
10 Mins = 3 Hours Play Time 10 Mins = 3 Hours Play Time 10 Mins = 3 Hours Play Time Less Than 2 Hours
Google Assistant Built-In
Meridian Audio Sound
Dual Microphones
Product Weight (Ounces)
1.55 1.5 1.6 1.4
External Speaker
External Hi-Fi DAC (32 Bit)

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This Item
LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 - 32-Bit Hi-Fi DAC, Meridian Audio, Black
LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 - 32-Bit Hi-Fi DAC, Meridian Audio, Black
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Price-12% $114.95
List:$129.99
$54.90-21% $25.99
List:$32.99
$108.99$53.99$59.99
Delivery
Get it as soon as Thursday, May 16
Get it as soon as Friday, May 17
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Customer Ratings
Sound quality
3.7
4.1
4.3
4.2
4.2
4.1
Battery life
3.7
4.0
4.7
3.7
4.3
4.0
Noise cancellation
3.4
3.8
4.1
3.3
4.0
3.8
Comfort
4.5
4.7
4.9
4.7
Value for money
2.7
4.5
4.9
4.5
Sold By
Z's Essentials
BLUECOM
Muitune Direct US
Boosted Brands®
Cyberguys!
BLUECOM
connectivity tech
Bluetooth 5.0, Wi-Fi
Bluetooth 5.3
Wireless
Wireless
Wireless
Bluetooth 5.2
headphones form factor
In Ear
In Ear
In Ear
In Ear
In Ear
In Ear
connector type
USB Type C
USB Type C
wireless
wireless
wireless
headphones jack
USB C
USB C Type
Bluetooth
3.0 C TYPE
USB
USB C Type
cable feature
Without Cable
Retractable, Without Cable
Without Cable
Tangle Free
Detachable
Retractable
control type
Volume Control
Call Control
In-line control
Google Assistant
Media Control
Call Control

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What's in the box

  • Headset
  • Extra Eargels
  • Type-C Charging Cable
  • User Manual
  • Warranty Card
  • Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here

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    LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 - 32-Bit Hi-Fi DAC, Meridian Audio, Black

    LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 - 32-Bit Hi-Fi DAC, Meridian Audio, Black


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    Product Description

    Working from home or on the go, the LG TONE Flex gives you high-quality audio and unbeatable convenience with a flexible design. Retract the earbuds conveniently back into the neckband for easy storage. Enjoy balanced sound with rich, clear tones for calls or tunes with Meridian Audio. 32-bit Hi-Fi DAC converts lower-quality sound into professional-grade audio. Improved multi-layer construction produces clarity in high and low ranges. Dual microphones ensure that you're heard, even in noisy environments. Press the dedicated button and stay connected with Google Assistant. Long-lasting battery gives you 10 hours of play time on a charge, with fast charging getting you up to three hours of use off of a short 10-minute charge. *If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears.

    Customer reviews

    4.1 out of 5 stars
    4.1 out of 5
    4,678 global ratings

    Customers say

    Customers have mixed opinions about the value, retractability, battery life, ease of use, quality, sound quality, and durability of the headphones. They mention that it's a major step backwards in functionality, and that it stopped working after one day. They also have mixed feelings about the retractability and battery life.

    AI-generated from the text of customer reviews

    295 customers mention165 positive130 negative

    Customers are mixed about the sound quality of the headphones. Some mention that the sound is good, but only a little better than Anker. No aptx, and they deliver rich audio; while others say that they lack great sound and noise reduction. The volume was low, the earbud wire stripped out, and the left ear bud isn't playing sound. The passive noise cancelling isn’t as good as the Platinum so they would suggest replacing the headphones, and that the audio skips backwards only.

    "...They hide away very nicely beneath my collared shirts, the sound has got decent bass and nice high and midrange, so they're good for listening to..." Read more

    "...Overall the sound quality I think is decent. The passive noise cancelling isn't as good as the Platinum so I would suggest replacing the silicone..." Read more

    "...for headphones that have a great battery life, light weight, clear sound, a great price, great noise cancellation PLEASE purchase these...Signed a..." Read more

    "...Other than that tho, it's great. Sound is fantastic. Earbuds are comfy." Read more

    140 customers mention46 positive94 negative

    Customers have mixed opinions about the durability of the headphones. Some mention that they are built well, the quality is very good, and the wires are strong. However, others say that they're very brittle and will eventually short out. The band feels flimsy and the headphones break easily. Overall, the product is not a long-term option and should be replaced every few months.

    "...the past and I liked it for the most part but it broke pretty quickly particularly the back section...." Read more

    "...The older models used a button to retract the buds. These felt robust and they never had a problem...." Read more

    "...Its great while they work....just know they don't last very long." Read more

    "...My current one got the left side faulty. The previous one broke the inner cables inside the structure around your neck, the previous one died out of..." Read more

    137 customers mention66 positive71 negative

    Customers are mixed about the battery life of the headphones. Some mention that it has a great battery life, light weight, clear sound, and comes to a full charge in just about 15 minutes. However, others say that it was not good, the quality and battery life decreases, and the battery on this model is worse than the older version and will eventually short out.

    "...They come to a full charge in just about 15 minutes and keep working for 8 or so hours! Also, the ear buds retract very nicely without fuss...." Read more

    "...When it tells you, "battery life very low, please charge now," it's literally going to die and power off in about 20 seconds, and that's the only..." Read more

    "...(like I was looking for headphones that have a great battery life, light weight, clear sound, a great price, great noise cancellation..." Read more

    "...Lastly, the battery life doesn't last all day as was the case with HBS-900 & other models which would last all day, 16 hours at times...." Read more

    111 customers mention72 positive39 negative

    Customers have mixed opinions about the quality of the headphones. Some say they are great earbuds and deliver rich, immersive sound with crisp; while others say they have a terrible design flaw and are infuriatingly bad.

    "...has got decent bass and nice high and midrange, so they're good for listening to music, but using them to talk on the phone is where they really..." Read more

    "...That's a terrible design flaw if you ask me......" Read more

    "...I think the structure is solid. Comfort wise I think it is pretty good...." Read more

    "...Their range is outstanding and I have no complaints with the Meridian speakers inside...." Read more

    87 customers mention27 positive60 negative

    Customers are mixed about the value of the headphones. Some mention that it works great, is good value for money, and is impressed with the quality and price. However, others say that it's not worth the money, a waste of money, horrible, and doesn't last 9 months.

    "...3XL just got last week, but it definitely makes this headset not worth the money!..." Read more

    "...It is not worth purchasing the insurance. Last time I had the insurance, the deductible was $75...." Read more

    "...that have a great battery life, light weight, clear sound, a great price, great noise cancellation PLEASE purchase these...Signed a SUPER happy..." Read more

    "...I stopped using it completely. This was a waste of money, I went back using an older HBS-910 that I had repaired...." Read more

    73 customers mention43 positive30 negative

    Customers are mixed about the ease of use of the headphones. Some mention that it works well and is easy to use, while others say that the design more sleek made it infuriating to use.

    "...Connectivity is good. Bluetooth was easy and the range on this is better than the Platinum...." Read more

    "...Very disappointing." Read more

    "...They store themselves and do so neatly and easily. The older models used a button to retract the buds...." Read more

    "...The neck piece is comfortable and very flexible. It tied into my phone easier than when I tried to pair my mazda and the neckband...." Read more

    65 customers mention26 positive39 negative

    Customers are mixed about the retractability of the headphones. Some mention that they really like the retractable earpieces, saying that they retract very nicely without fuss. However, others say that the earbuds don't retract and the retract mechanism fails.

    "...So having the retract mechanism failing so much is a huge disappointment where I might as well get a different brand that will provide a better..." Read more

    "...Also, the ear buds retract very nicely without fuss. I really wouldn't have any other headset out there." Read more

    "...The cons I have for them is that the retractor doesn't bring the ear piece all the way back into the housing unit...." Read more

    "...The retractable buds are extremely convenient but also where my major complaints start. This feature is what kept me coming back to this product...." Read more

    159 customers mention45 positive114 negative

    Customers are dissatisfied with the performance of the headphones. They mention that the left ear bud stopped working after six months, and the neckband earphone was not usable. They also say that the play button only works some of the time, and that the battery stopped charging.

    "...It seems to be dead after one day of basically having it paired to my phone. I don't use it often to talk on the phone...." Read more

    "...With my current set, the play button only works some of the time and have not been able to figure out why it works sometimes and does not work at..." Read more

    "...These felt robust and they never had a problem. Now its on some type of spring system forcing you to pull on them to get them to retract...." Read more

    "*UPDATE*Right earbud stopped working! Nothing I can do about it because its out of warranty and now its useless. I stopped using it completely...." Read more

    Don't expect ear bud type sound quality, but very convineant and work great.
    4 Stars
    Don't expect ear bud type sound quality, but very convineant and work great.
    This will be the 5th pair of around the neck style headset I've purchased from LG. My favorite so far were the hbs1125 platinum, wore and used them daily for a little over 2 years, one side finally went dead. I've had the x7s for a week now and beside the buttons being a bit of a pain (just haven't gotten used to them) they haven't givin me one issue beside the wires not retracting amoothly. I usually have them paired to a Samsung s21 ultra AND my work iPad. Truly seemless pairing. I've read people having issues pairing and I'm not saying they don't, just that I haven't had an issue with any of the lg headsets I've owned. The sound quality is ook, def not as great as my Samsung bud pros, but for the convenience they're just fine. I would recommend them for someone who is constantly taking in and out the earphones just be gental with the tiny wires.
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    Top reviews from the United States

    Reviewed in the United States on May 4, 2024
    Style: HBS-XL7Verified Purchase
    I love the range as I usually set the phone at my desk and can still go out on the dock or in the warehouse. The flexibility is a bonus when I want to store them. At full volume they lasted about 6 hours slightly more than 8 at medium volume. I've had a few pairs of LG's and this one has been the best so far
    Reviewed in the United States on April 25, 2024
    Style: HBS-XL7Verified Purchase
    I have always loved LG neckband earbuds, but they do have a habit of not lasting long, so this time I bought the extended warranty for them, will see how that works. These are super light, almost to light where they can move around and fall off easily. Others I have had have been a little heavier and stay in place better, but if you want a super light set that you can forget they are on you these are for you.
    Reviewed in the United States on March 28, 2024
    Style: HBS-XL7Verified Purchase
    The battery life on this particular LG Bluetooth headset is nothing like the one I had several years ago. It seems to be dead after one day of basically having it paired to my phone. I don't use it often to talk on the phone. Mostly to play music, but its not for periods of time tho. So I'm not sure why it diesso quickly. Other than that tho, it's great. Sound is fantastic. Earbuds are comfy.
    Reviewed in the United States on February 26, 2024
    Style: HBS-XL7Verified Purchase
    I can't imagine using my cellphone without these. They hide away very nicely beneath my collared shirts, the sound has got decent bass and nice high and midrange, so they're good for listening to music, but using them to talk on the phone is where they really shine. You can answer the phone with the push of a button. I can leave my phone in my bedroom and answer calls from anywhere in the house! I have never had a caller complain that they can't hear me, like some other headsets I have had. They come to a full charge in just about 15 minutes and keep working for 8 or so hours! Also, the ear buds retract very nicely without fuss. I really wouldn't have any other headset out there.
    3 people found this helpful
    Report
    Reviewed in the United States on August 20, 2021
    Style: HBS-XL7Verified Purchase
    I've had an LG Tone Platinum in the past and I liked it for the most part but it broke pretty quickly particularly the back section. For such an expensive pair to see it break so easily is extremely disappointing. So it was nice to see this flex design solved that problem by simply having a better design.

    However what seems consistent is the retractable mechanism does not work well. In my platinum I'd say the left earbud mechanism lasted a little less than a year before the mechanism became extremely difficult to retract. On average it would take like 5 attempts before I could retract it because the window to trigger the retraction shrunk.

    Now onto this one... out of the box the left retract mechanism came out of the box with that small trigger window. And it isn't simply how it is because compared to the right one, that one actually has a substantial window to retract making every attempt take basically only once while the left one again required much more finesse averaging maybe 5 attempts to retract every time.

    Disappointed with this I requested amazon for a replacement... well now this other one is worse where both the left AND right retract mechanisms don't work well because of the small trigger window. I don't know what's going on but for whatever reason whatever LG has done on the manufacturing side related to this mechanism has a fairly large reject rate.

    Overall the sound quality I think is decent. The passive noise cancelling isn't as good as the Platinum so I would suggest replacing the silicone earbud tips with something else (memory foam?). It should be the same because the design looks nearly identical but I def have found a difference. I do think the Platinum sounds better but for the cheaper price I am happy with this.

    Battery life is very sufficient for what I need. It may not last as long as some of its competitors but it's long enough where I still average 1 charge a day and with the fast charge, needing a midday charge isn't that big of a deal. For reference, I tried to have it on all day even if I wasn't listening putting on Spotify or Audible. There were times it was inactive (~5%) but for the most part I was able to get it to last over 12 hours before it died. All in all I'm happy with the battery life.

    Connectivity is good. Bluetooth was easy and the range on this is better than the Platinum. I remember being very disappoint with the Platinum where if I left my phone downstairs in my house and walked upstairs the Platinum would not work. However this Flex can reach one end of the house to the other 1 floor apart no problem. It is even better than my router I got from Optimum Online which has trouble getting past this 1 wall for WiFi. So I am pleased I have this flexibility.

    I think the structure is solid. Comfort wise I think it is pretty good. I've always like neckbands for the functionality and comfort and this did not disappoint. The flex design is where I think is a huge upgrade letting it imo allow it to last much longer then the Platinum structurally. Neckbands face the problem when exercising to slip and bounce which this would as well. This is a heavier version compared to those where they are just a wire but personally I wanted this heavier design since I mostly use it outside of exercise. Moreover I can still use it doing yardwork very well without issues of falling or slipping. So again in this aspect I am happy with how this part is built.

    Honestly again if it wasn't for the really poor retract mechanism I would actually give this a 5 star. But being disappointed so many times (even on multiple models from LG) this is starting to get infuriating. I specifically wanted a neckband that can retract because I personally hate the dangling earbuds even if they have some magnetic mechanism. When they dangle it is so easy to get caught on something which is extremely annoying. So having the retract mechanism failing so much is a huge disappointment where I might as well get a different brand that will provide a better wire for the earbud (and arguably better quality) rather than the thin one LG needs for the retract mechanism. With this in mind I might just go for the $30 neckbands that are rampant all over Amazon rather than these $100+ versions.

    In the end I might just ask for a full refund from Amazon.
    17 people found this helpful
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    Reviewed in the United States on October 18, 2021
    Style: HBS-XL7Verified Purchase
    I've been using different LG Tones headphones for years now. I started with one of the 700 models and upgraded several times. Unfortunately they have some major issues that keep me from recommending them.

    These headphones sound amazing. Their range is outstanding and I have no complaints with the Meridian speakers inside. The sound is full and well balanced, not bass heavy like other brands. They really did a great job here and its the only reason this isn't a scathing 1-star review.

    The battery life is also outstanding. I use these quite a bit and I only have to charge them every 5 or so days. The fact that they fast charge is a major convenience that cant be underrated.

    The retractable buds are extremely convenient but also where my major complaints start. This feature is what kept me coming back to this product. They store themselves and do so neatly and easily. The older models used a button to retract the buds. These felt robust and they never had a problem. Now its on some type of spring system forcing you to pull on them to get them to retract. This is probably the big reason one of the buds literally tore off after only 6 months. Luckily its was covered under warranty so I wasn't out of pocket for a replacement. But I never had problems with the older models that had a button to retract.

    Another issue is the lack of a dedicated on/off switch. You have to hold down the play button for 5 full seconds. This doesn't seem like a big deal until you have to spend 5 seconds with only one hand while pressing down a button to do something a switch could do just fine. If they reduced it down to 3 seconds, it would be a major improvement. This is just a quality of life thing and just annoying more than anything.

    My biggest problem with them was the Bluetooth connectivity. This issue has been getting worse ever since the previous model, the HBS-1100 came out and continues through these. When I'm using them with my phone in my pocket and I bend over, the sound cuts out. This is so consistent that I think they haven't upgraded the Bluetooth module for several generations. This has happened with 5 different brands of phone and 3 models of Tone headsets (hbs1100-Galaxy S7/S8, hbs1125-Iphone Xs/One Plus 7 Pro, hbsXL7-One Plus 7 Pro/Galaxy S21 5G).

    So my final opinion is that their next model could be excellent if they bring back some more robust tech and upgrade the Bluetooth module. But until that happens, I recommend something else, anything else.
    14 people found this helpful
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    Reviewed in the United States on May 1, 2024
    Style: HBS-XL7Verified Purchase
    I absolutely love LG's Bluetooth neckbands!!!!

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    Leonel melendez Mora
    5.0 out of 5 stars Muy cómodo para hablar sin tener el cel en la mano
    Reviewed in Mexico on April 29, 2024
    Style: HBS-XL7Verified Purchase
    Tengo años usándolo y es muy bueno para no usar el teléfono en la mano
    Raymond
    5.0 out of 5 stars Excellent headset but a bit hard to configure multipoint bluetooth
    Reviewed in Canada on March 4, 2021
    Style: HBS-XL7Verified Purchase
    I hope this helps someone. I wanted a bluetooth headset that could stay connected to two devices at once:
    1) windows PC (MS surface Pro) for remote working with MS Teams and WebEx meetings,
    2) cell phone for phone calls (Samsung S9+)
    It works perfectly for the above use without any switching needing to be done by me BUT getting it setup was not intuitive. If you are trying to do similar, here are the high level steps:
    1) turn on headset into pairing mode first time - pair to Windows
    2) turn off headset
    3) turn on headset into pairing mode (hold on button for 4 seconds) and pair with phone
    4) after pairing with phone, goto Windows PC and connect headset from blue tooth devices again.
    In my case, the above sequence was important. It would not work if I paired the phone first but your mileage may vary.
    Btw, the mike sounds amazing on this for meetings and phone calls. I do not use Google assistant so that is a wasted feature for me but apparently this model has better microphone than the one without google assistant so it is worth the extra dollars.
    The unit is very comfortable just hanging around my neck and i only use the ear buds for phone calls (use the pc speakers for audio output and the headset for microphone only)
    I am very happy with this product and feel that multipoint bluetooth should be push much more by headset manufactures than they are now. It is a great feature that i didn't even know existed until this past month.
    Good luck
    2 people found this helpful
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    Claire Smith
    5.0 out of 5 stars Super flex! Great sound, great value for money
    Reviewed in Australia on August 31, 2020
    Style: HBS-XL7Verified Purchase
    These things rock! Google assistant is pretty annoying if you have an iPhone but the rest of it can’t be faulted. The buttons are a similar concept to the original iPhone headphones where you click the button twice to go forward and three times to go back

    The sound quality is good enough for my tone deaf ears and I’ve been told the sound quality of the microphones when I’m on hands free calls is way better than the my platinum 1100’s

    Plus the last ones broke because they kept getting stuck around my bag when I tried to take it off so the flex is a win!

    If you want top of the line wireless headphones, go spend the $500+ that they’re worth, otherwise, these rock
    Stephanie
    5.0 out of 5 stars These are the best headphones!
    Reviewed in Canada on January 23, 2024
    Style: HBS-XL7Verified Purchase
    I dislike that they stopped making these headphones. I love the headphones though, for earbuds they have great sound quality, they’re super comfortable to wear- I always forget I have them on. I like that there’s more flex to these ones than the last- the last ones broke at the back because there wasn’t enough flex. I like that the earbuds are retractable so they don’t get tangled or in your way when you’re not using them or don’t need them out.
    Jose Ernesto Davila Galvez
    5.0 out of 5 stars muy contento
    Reviewed in Mexico on May 7, 2023
    Style: HBS-XL7Verified Purchase
    me gusta