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Eligible for Return, Refund or Replacement within 30 days of receipt
Eligible for Return, Refund or Replacement within 30 days of receipt
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Eligible for Return, Refund or Replacement within 30 days of receipt
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4 Year Laptop Protection Plan

from Asurion, LLC
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  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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2 Year Laptop Protection Plan

from Asurion, LLC
(274)
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Asurion Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
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  • Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
  • Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
  • Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
  • Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
  • No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
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Microsoft Surface Pro 4 (1 TB SSD, 16 GB RAM, Intel Core i7e)

3.6 3.6 out of 5 stars 42 ratings
$999.99
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Purchase options and add-ons

Brand Microsoft
Model Name Surface Pro 4
Screen Size 12.3 Inches
Color Silver
Hard Disk Size 1 TB
CPU Model Core i7
Ram Memory Installed Size 16 GB
Operating System Windows 10 Pro
Graphics Card Description Integrated
Graphics Coprocessor Intel Core i7e

About this item

  • Surface Pro 4 powers through everything you need to do, while being lighter than ever before
  • The 12.3" PixelSense screen has extremely high contrast and low glare so you can work through the day without straining your eyes
  • Go from tablet to laptop in a snap with the multi-position Kickstand and improved keyboard. Ships in Consumer packaging.
  • Go from tablet to laptop in a snap with the multi-position Kickstand and improved keyboard (Sold seperately)
  • Maximum Memory Capacity : 16
› See more product details

There is a newer model of this item:

Microsoft Surface Pro 6 (Intel Core i7, 16GB RAM, 1TB)
Microsoft Surface Pro 6 (Intel Core i7, 16GB RAM, 1TB)
$1,090.99
(153)
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Microsoft Surface Pro 4 (1 TB SSD, 16 GB RAM, Intel Core i7e)
$999.99
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Only 19 left in stock - order soon.
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MoKo Case Fit Microsoft Surface Pro 7 / Pro 6 / Pro 5 / Pro 2017 / Pro 4 / Pro LTE, All-in-One Protective Rugged Cover Case w
$26.99
Get it as soon as Thursday, May 16
In Stock
Sold by BSCstore and ships from Amazon Fulfillment.
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JETech Screen Protector for Microsoft Surface Pro 6/5/4, Tempered Glass Film
$11.99
Get it as soon as Thursday, May 16
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Sold by PCAccessory_JETech_Authorized and ships from Amazon Fulfillment.
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What's in the box

  • Surface Book,Surface Pen,Power Supply,Quick Start Guide,Safety and warranty documents

    • Product Description

    Surface Pro 4 powers through everything you need to do, while being lighter than ever before. Go from ultraportable tablet to a complete laptop in a snap wherever you are.

    Looking for specific info?

    Product information

    Technical Details

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    Summary
    Other Technical Details

    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here. [PDF ]

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    Microsoft Surface Pro 4 (1 TB SSD, 16 GB RAM, Intel Core i7e)

    Microsoft Surface Pro 4 (1 TB SSD, 16 GB RAM, Intel Core i7e)

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    Customer reviews

    3.6 out of 5 stars
    3.6 out of 5
    42 global ratings

    Customers say

    Customers like the hardware of the laptop. They say it's a fabulous machine, and easy to carry when traveling. They also say it is perfect for everyday business and home use. However, some customers have reported issues with accuracy and motherboard. They mention that the cursor jumped pages and the power outlets kept failing. Customers also differ on performance.

    AI-generated from the text of customer reviews

    9 customers mention7 positive2 negative

    Customers like the hardware of the notebook computer. They say it's an awesome computer, and the best tablet on the market. Some are impressed with the design, and weight of the MS Surface Pro 4. They also say the sound is loud and the screen is very sharp and clear.

    "I was impressed with the design, and weight of the MS Surface Pro 4. I had really wanted to try something very lightweight...." Read more

    "...Watching video clips, the sound is loud and the screen is very sharp and clear. The operating system works quite well. Battery life is average...." Read more

    "Best tablet. Best portable computer available. Even if I have to pay for the keyboard, this device worth every cent to me...." Read more

    "Awesome computer/tablet. My only issue is some programs display REALLY small because of the ultra high def screen. Fix this microsoft...." Read more

    5 customers mention5 positive0 negative

    Customers find the notebook easy to carry when traveling, and say it's the best portable computer available. They also say it has the power they need but is lightweight, making it a great mobile workstation.

    "...has the power I need but is lightweight, which makes it so easy to carry when traveling. The (optional) keyboard is a dream to type on...." Read more

    "...I think the biggest selling point of this device is the compact portability of a tablet and labtop is one...." Read more

    "Best tablet. Best portable computer available. Even if I have to pay for the keyboard, this device worth every cent to me...." Read more

    "great mobile work station, I use draw board for all my blue prints for marking and making changes, it's windows based so you can DL all you're..." Read more

    3 customers mention3 positive0 negative

    Customers appreciate the value of the notebook computer. They say it's worth every cent.

    "my wife loved it.It great, money well spent." Read more

    "Worth every cent..." Read more

    "Great buy and price..." Read more

    12 customers mention7 positive5 negative

    Customers are mixed about the performance of the notebook computer. Some mention that it works amazingly well, is satisfied with the performance and power, and runs great with Windows 10. However, others say that it won't turn on, can't even boot up properly, and has glitches.

    "...They all work smoothly. I've found the stylus a bit "rougher," but since using the touch screen is so smooth and easy, that is not a problem...." Read more

    "...Nothing. I could never get it to turn on again. So, packaged it up and sent it back. I don't need that kind of trouble...." Read more

    "...As a labtop it works quite well. Watching video clips, the sound is loud and the screen is very sharp and clear...." Read more

    "some glitches where it won't turn off and overheats. Seller offered no help or advice, and ended up paying a local computer place to fix it...." Read more

    3 customers mention0 positive3 negative

    Customers are disappointed with the accuracy of the notebook computer. They mention that you can't draw a perfectly straight line, and the cursor jumps pages and lines by itself.

    "...sharpie and no matter how steady you hold the sharpie you can't draw a perfectly straight line to save your life...." Read more

    "Received item on time. Right away, cursor jumped pages, and jumped lines by itself. Couldn't stay on one page...." Read more

    "Amazingly, several versions later and the Surface Pro line is still flawed but this one is far less flawed than the SP2 and SP3 it replaces...." Read more

    3 customers mention0 positive3 negative

    Customers are dissatisfied with the motherboard of the notebook computer. They mention that it crashed with little usage, the Surface Pro died, and the power outlets kept failing.

    "...The power outlets kept failing to the point the device Stopped charging...." Read more

    "Absolutely devasted that with little usage, the motherboard crashed in 18 months! Extremely unhelpful customer service in India!..." Read more

    "...The charging cable lights up, but the computer itself is dead.I would seriously think twice before buying this computer." Read more

    Pretty bad experience.
    1 Star
    Pretty bad experience.
    Even though I love the physical design and weight of the components, it should be clarified on the technical specifications that while the i7 processor belongs to the 2.4GHz M family, it actually works on at 2.2GHz. This has caused considerable confusion and dissatisfaction from my part, expecting to have a higher performance considering that it was the reason for my purchase.This item definitely is not working.
    Hide
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    Top reviews from the United States

    JB
    5.0 out of 5 stars I love the Surface Pro 4
    Reviewed in the United States on March 26, 2017
    Verified Purchase
    I love this computer. It has the power I need but is lightweight, which makes it so easy to carry when traveling. The (optional) keyboard is a dream to type on. The display is bright & clear, So far (1 month), I have had no problems at all with this system.. I love it's responsiveness. Have been waiting for years for something like this. It is really nice to easily use a combination of keyboard, mouse, touch screen, and touch pad at will. They all work smoothly. I've found the stylus a bit "rougher," but since using the touch screen is so smooth and easy, that is not a problem. Overall, this system is a delight for me.
    One person found this helpful
    Helpful
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    WirePalladin
    1.0 out of 5 stars Terribly disappointed!
    Reviewed in the United States on October 20, 2016
    Verified Purchase
    I was impressed with the design, and weight of the MS Surface Pro 4. I had really wanted to try something very lightweight. The first three hours I used it things went well. It wasn't as lightning fast as I thought it might be. It took quite awhile to load software. Later in the day when I turned it on nothing happened. The battery had shown almost a full charge when I turned it off, but giving it the benefit of the doubt I put it on the charger. Nothing. I could never get it to turn on again. So, packaged it up and sent it back. I don't need that kind of trouble. Went out and bought a MacBook Pro w/retina display for less money. I'd rather the notebook weigh a little bit more and work!
    4 people found this helpful
    Helpful
     Report
    EdgeofTomorrow
    4.0 out of 5 stars Not too bad. Not great ethier
    Reviewed in the United States on August 1, 2017
    Verified Purchase
    Imagine writing on a plate of glass with a sharpie and no matter how steady you hold the sharpie you can't draw a perfectly straight line to save your life. Thats been my experience with the Surface Pro 4 when trying to draw or ink in Photoshop or Sketchbook pro with the stylus. As a labtop it works quite well. Watching video clips, the sound is loud and the screen is very sharp and clear. The operating system works quite well. Battery life is average. Not too bad. Not great ethier. I think the biggest selling point of this device is the compact portability of a tablet and labtop is one. As a graphic artist I just find the feel of the stylus awkward and unforgiving. I've never really quite gotten used to it. And trouble drawing straight lines on the screen has been challenging if not distracting. It really takes me out of my work flow and slows me down. Its an unnecessary distraction that is quite annoying. It really pales in comparison to Wacom tablets screens and stylus. My only problem with Wacom is their cheap hardware they use to build their portable tablets. I may purchase a stationary monitor from Wacom to plug into my own desktop computer but I wouldn't dream of buying another portable device from Wacom after what happened with their first portable model, the Cintiq Companion. The power outlets kept failing to the point the device Stopped charging. And eventually Wacom just gave up trying to reimburse those of us who bought it. Its since become a two thousand dollar door stop.
    One person found this helpful
    Helpful
     Report
    tvwatcher
    3.0 out of 5 stars So-so for such a big price.
    Reviewed in the United States on June 14, 2017
    Verified Purchase
    some glitches where it won't turn off and overheats. Seller offered no help or advice, and ended up paying a local computer place to fix it. Also, the screen cracks very easily if put down hard on the table.
    One person found this helpful
    Helpful
     Report
    greenwolf
    5.0 out of 5 stars Worth every cent
    Reviewed in the United States on March 22, 2017
    Verified Purchase
    Best tablet. Best portable computer available. Even if I have to pay for the keyboard, this device worth every cent to me. I owned the 3 and now the 4. This is my do everything and go everywhere device.
    2 people found this helpful
    Helpful
     Report
    ReallyReal
    2.0 out of 5 stars on 3rd week of WHY DID I INVEST IN THIS ONE
    Reviewed in the United States on June 19, 2017
    Verified Purchase
    batter did not match the specs or the review
    i do not use it much
    when i do im not satisfied with performance
    it has been going to 2 weeks the one note will not sync
    the updates keep cycling
    the pen doesn't always pick by tablet
    frozen screen three different occasion
    not only not a replacement of my laptop
    its not even a replacement for my LG G6
    its little on the heavy side not to have reduce workload the way it should
    2 people found this helpful
    Helpful
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    James S Doherty
    5.0 out of 5 stars great mobile work station
    Reviewed in the United States on June 8, 2017
    Verified Purchase
    great mobile work station, I use draw board for all my blue prints for marking and making changes, it's windows based so you can DL all you're programs and they work easily. At least for me they have. I use it for work so can't say anything about games on it. in tablet mode it's great to walk the construction site and easily reference my plans throughout the day. battery life is pretty good I get through most of the day using it intermittently. I love this addition for work related tasks, makes things so much easier.
    3 people found this helpful
    Helpful
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    Ken Hunt
    5.0 out of 5 stars Happy! Happy! Happy!
    Reviewed in the United States on August 11, 2016
    Verified Purchase
    I have talked about getting a Surface Pro for a couple years now and finally took the dive. I am very glad that I did! I am very satisfied with the performance and power of this tablet. It is actually more powerful and faster in computations than my older note book which is only about a year old. I highly recommend this tablet with it's versatility over the iPad.
    6 people found this helpful
    Helpful
     Report